Best Auto Repair, Bloomington

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Ask Six Simple Questions to Select the Right Auto Repair Shop

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat Appointment Only
  • Sun Closed

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council

What People Say About Us

  • , 07/06/2020

    My classic car broke down in Bloomington. I live in Champaign (48 miles away). This car (a 1972 Cutlass Supreme convertible) almost never is more than 10 miles from home and has spent all but 2 nights in the past 25 years in my garage. To say I was anxious leaving it at an unknown, out of town repair facility would be an understatement. Zaabs and Bryan handled the repair quickly and very affordably. 5 stars! A good outfit that has earned my respect.

  • Went in for my breaks, amazing place! Great service, nice guys got it done fast.

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    Thanks for getting our '92 Pontiac back on the road. Very affordable & quick service.

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    I brought my truck into Zaabs and they were quick and helped me understand exactly what they were doing. I finally found a mechanic here who I can trust.

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    After a different repair shop's service manager boldly lied to me about how an expensive repair was diagnosed, I took my car to Zaabs. The actual diagnosis and proper repair by Brian was 10% of the other shops alleged "repair". I fully recommend Zaabs.

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    Called about getting the motor from my passenger window replaced. Brought it in the same day and the next day my window had been fixed and replaced. Quick and friendly service. Thanks!

Call us for service: 309-386-1999

  • Car Care Aware