Best Auto Repair, Bloomington

CONTACT US
FacebookGoogle My Business Color

INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat Appointment Only
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 309-386-1999 or make an appointment online!

What People Say About Us

  • , 07/06/2020

    My classic car broke down in Bloomington. I live in Champaign (48 miles away). This car (a 1972 Cutlass Supreme convertible) almost never is more than 10 miles from home and has spent all but 2 nights in the past 25 years in my garage. To say I was anxious leaving it at an unknown, out of town repair facility would be an understatement. Zaabs and Bryan handled the repair quickly and very affordably. 5 stars! A good outfit that has earned my respect.

  • Went in for my breaks, amazing place! Great service, nice guys got it done fast.

  • reviewicon

    Thanks for getting our '92 Pontiac back on the road. Very affordable & quick service.

  • reviewicon

    I brought my truck into Zaabs and they were quick and helped me understand exactly what they were doing. I finally found a mechanic here who I can trust.

  • reviewicon

    After a different repair shop's service manager boldly lied to me about how an expensive repair was diagnosed, I took my car to Zaabs. The actual diagnosis and proper repair by Brian was 10% of the other shops alleged "repair". I fully recommend Zaabs.

  • reviewicon

    Called about getting the motor from my passenger window replaced. Brought it in the same day and the next day my window had been fixed and replaced. Quick and friendly service. Thanks!

  • reviewicon

    Very grateful to this business because he saved my car from a major car expense. My radiator was overheating due to my thermostat needing to be replaced due to a sensor issue. He was willing to fix it on a Sunday. Now my car is working wonderfully. Thank you Bryan!!!!!

  • reviewicon

    Zaabs provides excellent service and quality work at fair prices. I will have all of my auto maintenance and servicing done at Zaabs from now on. Brian is an exceptional auto technician and honest.

  • reviewicon

    Excellence! Truly one of the best experiences I've ever had with customer service and overall excellence in the quality of repair service I received. Fast, reliable, honest, and genuine service. I am confident that I chose the best place for my full service auto repair needs!

  • reviewicon

    We were on our way back home from a vacation in Wisconsin, heading back to Key West, Florida. Our car started running hot, so we pulled in to three different auto shops. And the last one was the one that did the magic. Bryan Saner was very professional, clean and very friendly. I would highly recommend him and his shop. For a one man crew he was amazing. We are very satisfied.

Bloomington
  • reviewicon

    Excellent customer service and Brian was always nice and friendly. What I appreciate is the honesty I've experienced since taking my vehicles to Zabbs. And I normally don't take the time to write reviews but I felt it was necessary to give these guys their just do.

  • reviewicon
    , 07/06/2020

    My classic car broke down in Bloomington. I live in Champaign (48 miles away). This car (a 1972 Cutlass Supreme convertible) almost never is more than 10 miles from home and has spent all but 2 nights in the past 25 years in my garage. To say I was anxious leaving it at an unknown, out of town repair facility would be an understatement. Zaabs and Bryan handled the repair quickly and very affordably. 5 stars! A good outfit that has earned my respect.

Call us for service: 309-386-1999

  • Car Care Aware