Best Auto Repair, Bloomington

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WHEN ACCIDENTS HAPPEN

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat Appointment Only
  • Sun Closed

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 309-386-1999 or make an appointment online!

What People Say About Us

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    Went in for my breaks, amazing place! Great service, nice guys got it done fast.

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    Thanks for getting our '92 Pontiac back on the road. Very affordable & quick service.

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    I brought my truck into Zaabs and they were quick and helped me understand exactly what they were doing. I finally found a mechanic here who I can trust.

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    After a different repair shop's service manager boldly lied to me about how an expensive repair was diagnosed, I took my car to Zaabs. The actual diagnosis and proper repair by Brian was 10% of the other shops alleged "repair". I fully recommend Zaabs.

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    Called about getting the motor from my passenger window replaced. Brought it in the same day and the next day my window had been fixed and replaced. Quick and friendly service. Thanks!

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    Very grateful to this business because he saved my car from a major car expense. My radiator was overheating due to my thermostat needing to be replaced due to a sensor issue. He was willing to fix it on a Sunday. Now my car is working wonderfully. Thank you Bryan!!!!!

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    Zaabs provides excellent service and quality work at fair prices. I will have all of my auto maintenance and servicing done at Zaabs from now on. Brian is an exceptional auto technician and honest.

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    Excellence! Truly one of the best experiences I've ever had with customer service and overall excellence in the quality of repair service I received. Fast, reliable, honest, and genuine service. I am confident that I chose the best place for my full service auto repair needs!

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    We were on our way back home from a vacation in Wisconsin, heading back to Key West, Florida. Our car started running hot, so we pulled in to three different auto shops. And the last one was the one that did the magic. Bryan Saner was very professional, clean and very friendly. I would highly recommend him and his shop. For a one man crew he was amazing. We are very satisfied.

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    Excellent customer service and Brian was always nice and friendly. What I appreciate is the honesty I've experienced since taking my vehicles to Zabbs. And I normally don't take the time to write reviews but I felt it was necessary to give these guys their just do.

Call us for service: 309-386-1999

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